Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Berrywood Hospital
2021-04-17
Person
5
5
0
Review of Cove Ward
written by a patient
17th April 2021
2021-09-01 11:58:44
Response from Berrywood Hospital
Thank you so much for taking the time to complete this feedback we are so pleased to see your 5* review!
Berrywood Hospital
2021-04-10
Person
5
5
0
Review of CAMHS Inpatients -The Burrows
10th April 2021
Suggested improvements
Bullying issues...
2021-04-20 10:14:41
Response from Berrywood Hospital
I am concerned with this review and have sent it to the service manager to investigate. Best wishes, Hugh Jones, Patient Experience Manager.
Berrywood Hospital
2021-04-10
Person
4
5
0
Review of Bay Ward
written by a patient
10th April 2021
OT department very good. Domestic staff very good./nStaff very good o me. Grace's been a good key worker I am grateful for all the help I have been given I am grateful to all the staff. Patients are kind too.
Suggested improvements
Food could be better. Could be better informed about medical issues. Could of felt suffer at times. I would like my mobile back, please. Please we have smooth radio back on.
2021-04-19 12:59:03
Response from Berrywood Hospital
Thank you for your comments. I have sent your comment to the ward matron for action. Best wishes, Hugh Jones, Patient Experience Manager.
Berrywood Hospital
2021-04-10
Person
4
5
0
Review of CAMHS Inpatients -The Burrows
10th April 2021
My experience was a mix of ups and downs but overall the staff were extremely supportive and helped me.
Suggested improvements
Sometimes there were not staff available for support when I was struggling.
2021-04-20 10:13:27
Response from Berrywood Hospital
I am concerned with this review and have sent it to the service manager for action. Best wishes Hugh Jones, Patient Experience Manager.
Berrywood Hospital
2021-04-10
Person
4
5
0
Review of Bay Ward
written by a patient
10th April 2021
Not enough 1-1 or activities to heep patinets occupied or brains active.
Suggested improvements
As above.
2021-04-19 12:53:45
Response from Berrywood Hospital
Thank you for your review, I have passed your comment to the ward matron for action. Best wishes Hugh
Berrywood Hospital
2021-04-10
Person
3
5
0
Review of Bay Ward
written by a patient
10th April 2021
I only have had chapters with two members of staff { } and { } the rest of the staff have been excellent it is been stressful at times but improved.
Suggested improvements
I could have my mobile back less stress from Sr. Hydra be allowed more calls./nNot erased my note seen a different consultant less assessment from two members of staff.
2021-04-19 12:57:57
Response from Berrywood Hospital
Thank you for your comments. I have sent your comment to the ward matron for action. Best wishes, Hugh Jones, Patient Experience Manager.
Berrywood Hospital
2021-04-10
Person
3
5
0
Review of Bay Ward
written by a patient
10th April 2021
Suggested improvements
Cold in here./nDid not feel I was really listened to sometimes, or taken seriously./nBut good care.
2021-04-19 09:15:36
Response from Berrywood Hospital
I am sorry you feel like this. I have passed your comment to the ward matron for action. Best wishes Hugh jones, Patient experience Manager.
Berrywood Hospital
2021-04-10
Person
4
5
0
Review of Harbour Ward
written by a patient
10th April 2021
Because they was there for me if needed.
Berrywood Hospital
2021-04-10
Person
4
5
0
Review of Harbour Ward
written by a patient
10th April 2021
Suggested improvements
Staff to staff communication.
2021-04-19 12:55:09
Response from Berrywood Hospital
Thank you for your review. I have passed your comment to the Ward Manager for action. Best wishes Hugh Jones, Patient Experience Manager
Berrywood Hospital
2021-03-31
Person
4
5
0
Review of Marina Ward
31st March 2021
did not complete
Suggested improvements
did not complete
2021-04-20 09:23:49
Response from Berrywood Hospital
Thank you for taking the time to review our service, there is some really positive feedback and we hope that you felt some benefit before moving on to an acute ward.
